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These legal terms set out how 7s99 operates your account, handles your data and defines the boundaries of this service for eligible regions. Access to 7s99 depends on your local law and the region your account is registered in — please read this page before you proceed.
7s99 collects information — your registered email, wallet identifiers and transaction records — strictly to operate your account and process activity on the platform. We do not sell account data to third parties, and we do not share it outside the service perimeter except where required by applicable law in your eligible region. Your transaction history, including activity linked to bKash, Nagad or Rocket wallet deposits, is held in your account log and accessible through your signed-in dashboard. We retain records for the period required under our internal policy and any applicable regional obligation; once that retention period closes, data is removed from active systems on a rolling schedule. If you close your account, we keep only the minimum record required for regulatory audit purposes in your jurisdiction. Cookies and session data are used to keep your login active and to preserve your lobby position across page loads — they are not used for cross-site advertising. You can clear session cookies at any time through your browser settings without losing saved account preferences stored server-side. Any questions about how specific data items are held can be directed to our support route listed at the bottom of this page.
This policy applies to your 7s99 account and the services directly operated under the 7s99 platform. It does not extend to third-party services linked from our lobby, external payment processors, or any service outside the 7s99 domain. The four areas below define the boundary clearly.
This policy covers your login credentials, account verification steps and session management within 7s99. It does not cover access issues caused by your device, browser or local network configuration — those sit outside our direct control.
Wallet transactions completed through bKash, Nagad or Rocket that are recorded in your 7s99 account log are within scope. The processing rules of the wallet provider itself are governed by that provider's own terms, not by this policy.
Game titles, lobby categories and promotional notices published directly on 7s99 fall under this policy. Game mechanics and return figures are controlled by the studio or provider supplying that content and sit outside our policy scope.
Any external site, app or tool you reach by following a link from our platform is not covered here. We do not accept responsibility for the data practices or terms of services we do not operate.
You have clear, actionable rights over the account data 7s99 holds. Reviewing your records is straightforward: open your signed-in account dashboard and navigate to the transaction history tab — your full log of deposits and withdrawals, including wallet entries for bKash, Nagad and Rocket, is shown there with dates and amounts. If any account detail is incorrect — your registered email, phone number or wallet reference — you can update it directly through the account settings screen or by raising a support request if the field is locked. If you want to understand what specific data we hold on your account, send a written request through the support chat or email route published on this page; we will confirm the categories of data held and the retention period that applies. Finally, if you decide to close your account, the closure request is handled through the same support channel. We process closure requests according to our internal policy timeline, retaining only the minimum audit record required for the eligible region.
Your full transaction log — including bKash, Nagad and Rocket entries — is visible in your signed-in dashboard under the transaction history tab. No separate request is needed to view it.
Update your registered email or phone number in account settings. If a field is locked, raise a correction request through support and we will process it according to our verification steps.
Send a written request through our published support chat or email route. We will confirm the categories of data held on your account and the applicable retention period for your eligible region.
Account closure requests are handled through the support channel. We process them on our internal timeline and retain only the minimum record required for regional audit purposes after closure is confirmed.
If any part of this policy raises a question you cannot resolve through your account settings, use the routes below. We respond through the channel you use to contact us — there is no single mandatory form to fill. Keep your account email handy when you reach out so we can locate your record without delay.
Open the chat icon visible in the bottom corner of any signed-in page. Describe your policy question and include your registered account email so the team can pull your record directly.
Send a written query to the support email address published in the site footer. Use your registered account email as the sender so the team can verify your identity before responding to data requests.
The help section inside your signed-in account lists common policy questions and the steps to resolve them without needing to contact support. Check there first for quick answers on data access or account corrections.
We apply consistent data handling and account security practices across the 7s99 platform. These are the four areas you should know about before raising a query or making a change request.
We keep account and transaction records for the period required under our policy and any applicable regional obligation. When a retention period ends, data is removed from active systems on a rolling schedule. Closed accounts retain only the minimum audit record for the eligible region.
Session cookies keep your login active and preserve your lobby position. They are not used for advertising across other sites. You can clear them through your browser settings at any time; server-side account preferences are unaffected by a local cookie clear.
Your account is protected through email verification at login. If you notice activity you did not perform, contact support immediately through live chat or the published email route. Do not share your login credentials with anyone, including support staff.
To update locked fields, request a data summary or ask about retention, reach us through live chat or support email with your registered account email included. We follow the verification and processing steps described in the rights section above.
These questions reflect what users most commonly ask about account rights, data handling and policy contact at 7s99. If your question is not listed here, reach out through the support routes on this page.
We do not sell or share your account data with third parties outside the service perimeter. Data is disclosed only where required by applicable law in your eligible region. Your bKash, Nagad or Rocket wallet records remain within your account log and are not shared with the wallet provider beyond what the transaction itself requires.
Yes. Open your signed-in dashboard and navigate to the transaction history tab. Your complete deposit and withdrawal log — including entries for bKash, Nagad and Rocket — is shown there with dates and amounts. No separate request to support is needed to view your own records.
Go to account settings and update the field directly. If the field is locked — for example, a registered phone number linked to a wallet — raise a correction request through live chat or the support email route. Include your account email so the team can verify your identity before making changes.
Access to 7s99 depends on your local law and the region your account is registered in. We do not make legal determinations on your behalf. Check the eligibility confirmation shown during account registration or contact support if you are uncertain whether the service applies to your location.
After you close your account, we retain only the minimum record required for regional audit purposes in your eligible jurisdiction. Active account data — including transaction history and session records — is removed from our systems on the rolling schedule described in our data retention policy.
Send a written request through the support chat or the email route published in the site footer. Use your registered account email as the sender. We will confirm the categories of data held and the retention period that applies to your account in your eligible region.