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These terms set out how your 7s99 account works — what we provide, what you agree to when you use the site, and how we handle transactions through bKash, Nagad and Rocket. Access to this site and its services depends on your local law and the eligible regions we support.
By opening an account on 7s99 and using any part of the site — whether that is the casino lobby, live tables, or the wallet section — you confirm that you have read and accepted these terms. They apply each time you log in, place a wager, or move funds through your account wallet. We update these terms when our services change, and the version shown on this page is the current one. If you continue using the site after an update, that counts as acceptance of the revised terms. These terms cover how we manage your account registration, how deposits and withdrawals work through local payment rails, and what happens if a rule is broken. Transactions completed via bKash, Nagad or Rocket are subject to both these terms and the conditions of those respective payment services. Where a conflict arises between a payment provider's rules and ours, our terms take priority for anything that happens inside your 7s99 account. Questions about a specific transaction can be raised through our support route. Availability of all services depends on your local law and eligible regions.
Not every action you take on 7s99 falls under a single rule. Understanding what these terms cover — and what they do not — helps you know where to look when a question comes up. Account access and game activity are fully within scope. Third-party services, including external payment providers and studio software, operate under their own separate conditions.
Registration, login, session security and account-level settings are all governed by these terms. Any change to your account details — email, password, wallet link — must follow the steps shown in your account dashboard.
Deposits and withdrawals processed through bKash, Nagad or Rocket fall within the scope of these terms. The limits and verification steps shown in your account at the time of the transaction apply; we do not override those displayed fields.
Game content, lobby listings, promotional notices and any text published on 7s99 pages are covered by these terms. We can update or remove content at any time. Studio titles from PlayStar, CQ9, Spadegaming, Habanero and PG Soft are provided as-is under their own software licences.
External payment processors, game studios and any linked services operate under their own terms. We are not responsible for outages, delays or rule changes on those platforms. Check the relevant provider directly if an issue originates outside your 7s99 account.
These terms are not only obligations — they also outline what you can do. Your account page is the primary place to review your transaction history, check your wallet balance and see any active notices. If a record looks incorrect, you can raise it through our support contact before the session closes. We aim to acknowledge account-related queries through the published support route; response handling depends on the volume of requests at the time. You can request a correction to your account details at any point by following the fields shown in your account settings. Closure of your account is also something you can request; when you do, any pending wallet transactions will be processed according to the payment conditions in force at that time. If you believe a term has been applied incorrectly to your account, contact us through the support route listed on the site and state the specific transaction or action in question. We will review the record and respond through the same channel.
Open the transaction history section inside your account to see every deposit, withdrawal and game round logged under your profile. The date, amount and payment method — bKash, Nagad or Rocket — are each shown per entry.
Account details such as your registered name, contact number and linked wallet can be updated by following the fields in account settings. Verification steps shown there must be completed before the change is saved.
If any term is unclear or a charge looks wrong, reach out through our published support route. State your account reference and the specific transaction or rule in question so we can locate the correct record quickly.
Account closures, wallet disputes and policy clarifications are all handled through the same support channel. We do not process account-level changes requested through social media or unverified contact methods.
If you have a question about these terms or your account, use the routes published on the site. We do not accept policy queries through channels that cannot verify your account identity. All support contacts are shown in the Help section of your account.
The live chat button is visible on the site when support is available. Use it to ask about account-level questions, transaction records or policy clarifications. Have your account reference ready to speed up the process.
For written queries about these terms — including requests to correct account data or close an account — use the email address shown in the Help section. Include your registered account details and the specific concern you are raising.
The Help section inside your account lists current support routes, published policy documents and wallet-related instructions for bKash, Nagad and Rocket. Check there first before raising a ticket — many common questions are answered directly on that page.
We manage your account data in line with these terms and the privacy policy published separately on this site. Both documents work together; reading one without the other gives you an incomplete picture of how your information is handled.
We keep transaction records and account activity logs for as long as necessary to handle disputes and comply with applicable rules. You can view your own records in the transaction history section of your account at any time.
Cookies are used to keep your session active and to remember your last lobby position. They do not store payment credentials. You can manage cookie preferences through your browser settings; disabling them may affect how some site features load.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, use the contact route in the Help section immediately. Do not share OTPs or wallet PINs with anyone, including people claiming to represent support.
When these terms change, the updated version replaces the previous one on this page. We may notify you through the account notice area or the registered contact on file. Continued use of the site after a change is published counts as acceptance.
These questions cover what visitors most often ask when reading the terms for the first time. If your question is not here, the Help section inside your account or our support contact can assist.
Yes. Any transaction you complete through bKash, Nagad or Rocket inside your 7s99 account is covered by these terms. The payment provider's own rules also apply to the transfer on their side. Both sets of conditions run in parallel.
Access to 7s99 depends on your local law and the eligible regions we support at the time you visit. We do not make a blanket eligibility claim for any location. Check the terms and any region notice shown at login for the current access position.
Go to account settings and follow the fields shown there for the detail you want to change. Verification steps are displayed on that page and must be completed before the update is saved. For locked fields, raise a request through the support contact in the Help section.
Any confirmed balance in your account wallet at the time of closure will be processed according to the withdrawal conditions in force on that date. Pending or unconfirmed amounts are subject to the normal transaction review process before release.
The terms shown on this page are always the current version. We do not maintain archived versions for public view; if you need a record of what terms applied on a specific date, contact us through the published support route with the date in question.
Contact us through the live chat or email route listed in the Help section. State your account reference, the date of the action in question and the specific term you believe was applied incorrectly. We will review the record and respond through the same channel you used.