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At 7s99, we collect only the account and transaction data needed to run your wallet, process payments through bKash, Nagad and Rocket, and keep your sessions secure. This policy tells you what we hold, why we hold it, and what you can do about it — access to this site depends on your local law and eligible regions.
We collect information you provide when you open an account: your name, email address, contact number and, where required for wallet verification, identity details. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and amount so your account wallet stays accurate and disputes can be resolved. We also collect device and browser data — IP address, session timestamps and page paths — to keep your account secure and detect unusual access patterns. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash, Nagad or Rocket is limited to what those services need to complete the transfer; their own privacy terms apply to that handling. Cookies are used to hold your session state and remember lobby preferences; you can adjust cookie settings in your browser at any time. We retain account records for as long as your account remains active and for a reasonable period after closure, consistent with our operating obligations. Availability of this service depends on your local law and the eligible regions we serve.
This policy covers data processed directly by 7s99 across your account, your wallet activity and your browsing on 7s99. It does not extend to third-party services you reach through links on this site, and it does not govern the data practices of payment providers you connect to. Understanding the boundary helps you know exactly who is responsible for each piece of your information.
Login credentials, session tokens and account settings stored under your profile on 7s99 are fully within this policy. We manage these directly and you can request corrections through the account page.
Deposit and withdrawal records linked to bKash, Nagad or Rocket are within scope for our records. The payment provider's own privacy terms govern data held on their side of the transfer.
Browsing data, cookie preferences and lobby session logs generated on 7s99 fall under this policy. You can clear or limit cookies through your mobile or desktop browser settings at any time.
Game studios whose titles appear in our lobby operate their own data environments. If a studio's interface loads externally, their terms apply there. We do not control or represent those data practices.
You have clear, actionable rights over the data 7s99 holds about you. You can ask to see what account data we hold — open the account section and check the profile and transaction history pages first, as much of this is visible without a formal request. If a detail is wrong, such as a contact number or wallet reference, you can correct it directly in your account settings or contact our support team to request the change. If you want to know more about how a specific data type is used — for example, how session logs are kept or how identity verification records are stored — you can put that question to our support channel and we will respond through the same route. Requests to close your account and have your data reviewed for deletion can also be submitted through support; we will outline what can be removed and what we are required to retain. Availability of these rights depends on applicable local law and the region you are accessing from.
Log in and open the account section. Transaction history, wallet entries and profile details are visible there. This is the quickest way to check what we hold before raising a formal request.
Update your contact number or email in account settings directly. For wallet-linked corrections involving bKash, Nagad or Rocket references, reach the support team with your transaction ID.
Send a specific question through our published support route. Name the data type you are asking about — session logs, identity records, cookie data — so we can give you a direct, useful answer.
Submit a closure and data review request via support. We will confirm what records can be deleted and which must be retained, consistent with our operating obligations under applicable law.
If you have a question about this policy or want to act on any of the rights described above, use one of the contact routes below. We respond through the same channel you use, so choose whichever suits your situation. For wallet-related data questions — bKash, Nagad or Rocket transaction references — include the relevant transaction ID in your message so we can look it up without delay. Access to support and response handling depends on the region you are connecting from.
Open the chat widget on 7s99 while logged in. This is the most direct route for account and wallet data questions, including bKash or Nagad transaction references.
Send your privacy request or data question to the email address published in the site footer. Include your account username and the specific topic so we can route it correctly.
The help section inside your logged-in account lists the current contact routes and any published policy update notices. Check there first if you are unsure which channel to use.
We apply consistent controls to how account data is stored, accessed and retained at 7s99. This section covers the four areas most likely to affect your account: how we store data, how cookies work here, how we secure your session, and how long we keep records after account closure.
Account data, wallet references and identity verification records are stored in access-controlled environments. We limit internal access to the data needed for account operations, payment reconciliation and security review. No marketing third party receives your personal records.
We use cookies to hold your login session, remember lobby layout preferences and measure which pages load correctly on mobile. You can clear these from your browser settings. Disabling session cookies will require you to log in each visit.
Login attempts, device fingerprints and session timestamps are logged to detect unusual access. If we notice a pattern that suggests unauthorised activity, your account may be flagged for review before further wallet actions are processed.
We keep account records while your account is active. After closure, a retention period applies to meet our operating obligations. You can ask support what applies to your specific account; the answer will reference this policy and local applicable law.
These are the questions we hear most often about how 7s99 handles your data. If your question is not here, contact us through the published support route.
We collect your name, email, contact number and, where wallet verification requires it, identity details. We also log device and session data for security. We collect only what is needed to operate your account and process payments through bKash, Nagad or Rocket.
We share only the transaction data those payment services need to process your deposit or withdrawal. Each provider's own privacy terms govern what they hold on their end. We do not share your broader account profile with payment processors.
Yes. Log in and open the account and transaction history pages — most of your data is visible there without a request. For records not shown in the account section, contact support through live chat or the published email address with your account username.
Go to account settings and update your contact number or email directly. For wallet-linked records — such as a bKash or Nagad reference that needs correcting — send the transaction ID to support and we will review the record and confirm any change.
A retention period applies after closure, consistent with our operating obligations. The exact duration depends on applicable local law and the region you access from. Contact support to ask what applies to your account and we will give you a specific answer.
This policy covers data processed by 7s99 on 7s99. Game studio interfaces — from studios whose titles appear in our lobby — may load in their own environments with their own data terms. We do not represent or control those third-party data practices.